1, Old Hall, Alcester Rd, Birmingham B13 8JL, UK – 0121 466 6000
A friend of mine was admitted here and all the staff were amazing. They were all so kind and caring. Thank you to everyone
Fantastic' hospital ! Staff friendly and helpful, I'm not a hospital lover, But Moseley Hall' has to be the best ever x
Mindelsohn Way, Birmingham B15 2TH, UK – 0121 627 2000
Unfortunately, I have had an opportunity to stay in this amazing hospital. Their staff is well trained and experienced. I experienced their service and I was very impressed with it. Everything was taken care of and the place itself was spotless. I found the building a bit tricky to navigate, but once I got used to its corridors it was fine. So, if you find yourself in this amazing hospital you will be pleased with the service.
I visited this hospital last night due to intense back pain, turned out to be kidney stones. The staff are amazing so friendly caring and empathetic, the waiting times however are ridiculous. I arrived at 9.30pm got seen to at 11.00pm which i understand as they have priorities and emergencies but then I had to wait 3 and half hours to get results back and to be discharged. Overall its a brillant hospital due to the awesome staff but poorly managed need more doctors on shift during weekends and nights to avoid long waiting times.
Rednal Rd, Birmingham B38 8HR, UK – 0121 466 6000
My Dad recently spent almost a month in the Willow ward. The staff were EXCELLENT. Always cheerful and willing to offer advice and information when asked. They were all superb. The hospital itself is spotlessly clean. Well done to all.....you deserve all the praise you get.
A member of my family is currently in this home and has been for a a couple of months. Some staff are very caring and nothing is too much trouble but then are other members of staff that have no compassion to the resident or to the family member. It is very important that staff realize that a families loved one is in the unit and they should be careful how they talk about that person as i have had to make a complaint in regards to the way we have been spoken to and also my family member. I do not think that enough is done with the residents and they seem to just be put in the day area and no activities take place or one to one chats with the resident. I find that a lot o the time the staff are huddles together talking and eating and are not concerned about what is going on. We have had issues with dirty laundary being sent home with soiled pads in and also lost clothing which is very annoying. The home is kept very clean and the meals for the residents seem to be healthy and of a good variety. I feel it is very important for all staff to think about how we feel as family as some of the attitudes stink compared to others
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