1, Old Hall, Alcester Rd, Birmingham B13 8JL, UK – 0121 466 6000
My mother was admitted to Ward 6 at Moseley Hall Hospital. She stayed there for 6 weeks until she sadly passed away on 27th June. Every member of staff that was involved in her care and comfort were amazing. They were all so kind and caring to both my mother and the visiting family. This made the last few weeks of her life as good as it could have been, given the circumstances of her failing health. Thank you to everyone on Ward 6 from all the family of Emily Carlyle.
All the staff members are super friendly and kind.
60 Queensbridge Rd, Birmingham B13 8QE, UK – 0121 333 9955
The staff are all lovely on the ward I was in. Even if I didn't see that when I was there. They put all there time and effort at work for you to feel comftable and as happy as you can be whilst you are there. I think it's one of the best phycriatric hospital in brum. 💜 Shout out to my nurses and csw 💙👌🏻
amazing!!! all the staff are sickk :)
Rednal Rd, Birmingham B38 8HR, UK – 0121 466 6000
A member of my family is currently in this home and has been for a a couple of months. Some staff are very caring and nothing is too much trouble but then are other members of staff that have no compassion to the resident or to the family member. It is very important that staff realize that a families loved one is in the unit and they should be careful how they talk about that person as i have had to make a complaint in regards to the way we have been spoken to and also my family member. I do not think that enough is done with the residents and they seem to just be put in the day area and no activities take place or one to one chats with the resident. I find that a lot o the time the staff are huddles together talking and eating and are not concerned about what is going on. We have had issues with dirty laundary being sent home with soiled pads in and also lost clothing which is very annoying. The home is kept very clean and the meals for the residents seem to be healthy and of a good variety. I feel it is very important for all staff to think about how we feel as family as some of the attitudes stink compared to others
After reading the poor ratings that other people had given West Heath Hospital, I was aprehensive about what we would find when we went to visit a close relative who is recovering from an operation on her hip. I can't comment on some of the complaints made by other people reviewing this place, but in my opinion the staff were kind and friendly, the ward was spotless and cheerful, and by all accounts the food was excellent.
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